Senior Services of Will County – Privacy Policy
Senior Services of Will County (“SSWC,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, volunteers, clients, website visitors, and community partners. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and related services.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Mailing address
- Email address
- Telephone number
- Organization name
- Donation information
- Volunteer information
- Event registration information
- Any information submitted through contact forms or surveys
We may also collect certain non-personal information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of website visits
- Referring websites
How We Use Information
We may use collected information to:
- Provide services and respond to inquiries
- Process donations and acknowledgments
- Register individuals for events and programs
- Communicate organizational updates and newsletters
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
- Maintain organizational records
Donation Information
When making a donation through our website, payment information may be collected and processed by secure third-party payment processors. Senior Services of Will County does not store complete credit card information on its servers.
Please review the privacy policies of any payment processing providers used through our website.
Email Communications
Individuals who subscribe to our mailing lists may receive newsletters, event announcements, fundraising appeals, and organizational updates. Recipients may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze website traffic
- Remember user preferences
- Enhance user experience
Users may adjust browser settings to refuse cookies; however, certain website features may not function properly.
Information Sharing
Senior Services of Will County does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers who assist us in operating our website, processing donations, managing communications, or conducting organizational operations. These providers are required to maintain the confidentiality and security of information.
We may also disclose information when required by law, court order, or governmental request.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to external websites. Senior Services of Will County is not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those sites independently.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.
Your Rights
You may request access to, correction of, or deletion of personal information maintained by Senior Services of Will County, subject to applicable legal requirements and organizational recordkeeping obligations.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions regarding this Privacy Policy or our information practices, please contact:
Senior Services of Will County
251 N. Center Street
Joliet, IL 60435
Phone: (815) 240-3050
Email: info@willcountyseniors.org